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Customer Service
Shipping and Return

Q: How do I contact PowerPayless.Com?

For the fastest service, we recommend that you contact us via email ( admin@PowerPayless.com) or live chat, we also have blog which help customer to find more information about the product and devices. 

 Email: admin@PowerPayless.com


Privacy Policy

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the SafeUnsubscribe™ or Update Profile links at the end of any email.

How we protect your privacy

We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Q: How quickly will I get my order and how much will it cost to ship?
Orders placed on Sunday through Thursday are processed within 24 hours of receipt. Orders placed after 12:00 PM Pacific Time on Friday through Saturday are processed Monday morning. We have Free Shipping promotion for domestic Now.

Express shipping is available for the fee of $35 for domestic cities. for most citis the express order received before 12PM will be arrived within 1 business days, Please contact us 408-634-0289 if there is any question regarding overnight orders. If you have any further questions about shipping, please contact admin@PowerPayless.Com

Q: Where are my items being shipped from?

Our products are shipped from our main warehouse facility located in Morgan Hill, California, U.S.A

Q: Do you ship internationally?
Yes. Powerpayless.Com ships worldwide. Noramlly it takes around 7~10 business days for international shipping,Please refer to our shipping rate table in product detail page.

How Do I Ship To Another Person?
Sending products or gifts to others is easy. During the checkout process, just add the appropriate “Shipping Address”. We will ship your order to the address you specify.

What Shipping Methods Do You Offer?
We ship most orders via First Class Mail (USPS) or Priority Mail (USPS). High volume orders may be shipped via the customer’s own UPS or Federal Express account, with no special handling fee assessed.

Please read this section carefully to ensure that your return is processed in a timely manner.

  1. All products can be returned for a refund or exchange within 30 days of being received.
  2. All products must be returned in original packing materials.
  3. All returns must be accompanied by a Return Merchandise Authorization form. Returns and/or exchanges will not be accepted unless authorization has been issued by PowerPayless.com . To receive an RMA (Returns Merchandise Authorization), please send an email to admin@PowerPayless.com with your name, item # and the details of the issue you are experiencing with your item.

Please go to our website to download a PDF version of our RMA Form to print and mail with your return item.


Q: Are your credit card transactions safe ?
Yes. We guarantee every credit card transaction at PowerPayless.Com to be 100% safe. We use PayPal as our backend system to process all credit card orders , so we don’t store any customer credit card info , we also provide paypal and Google Checkout for secure payment optionals.

Q: Is my personal information safe?
When you submit personal information on our website, we will protect your information both online and offline. personal information is encrypted and protected with the best encryption software in the industry, Secure Socket Layer. While on a secure page, such as our order form, the padlock icon in the browser tray indicates a secure connection.

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.  If you do not agree with any of these terms, you are prohibited from using or accessing this site.  The materials contained in this website are protected by applicable copyright and trade mark law.